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Frequently Asked Questions

Isn’t purchasing used test and measurement equipment risky?

Not when you buy from Alltest!

We take the quality of our products seriously—which is why every item in our inventory must pass a robust testing process before it's offered for sale.

We provide numerous safeguards and services including:

Return policy – 5-day right of return on all equipment and a 30-day resellers guarantee for all items sold on the Alltest website
Range of warranty options – Standard warranties of 90 days, plus extended warranty options of one to three years for both new and premium-refurbished equipment
Robust testing standards – Each unit in our inventory is tested to ensure it meets OEM specifications
Calibration certification and configuration options – Performed by trained, in-house technicians and engineers; use NIST traceable equipment
Paint and body-work repairs as needed
Post-sale, expert-level support services
Inventory information – Our product listing pages show you how many available units we have in stock. If an item does end up on backorder, we will notify you immediately with an estimated delivery date.
Maintenance contracts – Include parts and calibration services after the equipment you purchased is out of warranty or nearing the end of its OEM support period
Repair services – Range of options include rentals, system design, and on-site repairs

Click here to learn more about the risks associated with purchasing used test equipment, and why Alltest is your safest choice for premium refurbished products.

How do I find the right test and measurement equipment for my application?

We have several ways to help you find the tools you’re looking for :

We are standing by and happy to help!

What are Alltest’s quality assurance/quality control processes?

Alltest Instruments specializes in the refurbishment, service, calibration, and sale of test & measurement equipment.

The standard QA/QC process for most of our equipment is as follows :

Equipment order is placed
Equipment order is processed and given to our warehouse
Equipment is given to our gen lab for initial testing and adjustment
Equipment is given to our calibration lab for verification (if needed or if calibration services are purchased)
Equipment is cosmetically addressed
Equipment is professionally packed
Equipment is shipped

The whole process takes 5 to 7 business days (from PO placement) on average without calibration, and 7 to 10 business days with calibration. Lead times vary depending on the type of equipment, vintage, and adjustments needed during the process

Watch a quick “day in the life” of a test & measurement unit

What is the average lead time for an equipment order?

Alltest Instruments specializes in the refurbishment, service, calibration, and sale of test & measurement equipment. The whole process takes 5 to 7 business days (from PO placement) on average without calibration, and 7 to 10 business days with calibration. Lead times vary depending on the type of equipment, vintage, and adjustments needed during the process.

What warranties and service contracts does Allest offer?

Alltest offers a standard 90 day parts and labor warranty on refurbished/tested equipment. This includes a 5 day right of return.

Calibrated equipment comes with a 6 months parts and labor warranty on refurbished/tested equipment. This includes a 5 day right of return.

Extended warranties of 1 year, 3 year, 5 years are available on request.

Service contracts are available for most of the equipment we sell. Ranges in support timeframes range from 3 months to 36 months and beyond. Parts, service, and calibration are all included.

Click here to learn more and request a quote for service contracts

What types of calibration services does Alltest offer?

Alltest Instruments offers NIST traceable calibration via our in house metrology lab.

Z540 and 17025 calibrations are available upon request.

Adding calibration services to any order gives you an automatic warranty.

Click here to learn more and start your calibration service quote

How do service evaluations work at Alltest?

After receipt of your equipment we will do a proper parts + service evaluation. We will confirm your issue(s) and troubleshoot to rectify said issues.

After the initial evaluation is complete (7 to 10 business days) we will quote the price to repair and calibrate your device(s).

After a PO is placed for the repair, we will finalize repairs and calibrate the equipment before shipment.

Click here to request a repair evaluation

Does Allest Instruments rent equipment?

Yes we do! Most equipment from inventory can be rented on a monthly or yearly basis. Please allocate the standard lead time for all rental orders considering that adjustment and calibration time may be needed before shipment.

Search our inventory online and choose “Rent/Lease” from the listing, or click here to request a custom rental quote.

Can I sell my used equipment to Alltest?

Yes! We offer cash or trade value for any vintage HP, Agilent, Tektronix, Keithley, Rohde & Schwarz, Fluke, Anritsu, Aeroflex, Thermotron, Cincinnati Sub Zero, Tenney, or Espec equipment. Please let us know what you’d like to trade in or sell to us.

Send us your equipment list today!

What else does Alltest Instruments offer?

Alltest offers technical consultation services via Brerro Technical. This includes technical marketing and expert consultation creating low cost solutions related to R&D, engineering, manufacturing, QA/QC, and compliance.

Solutions include but are not limited to EMI/EMC testing, SMT and PCB applications, MIL-461 compliance systems, MIL-810 compliance systems, DO-160 compliance systems, manufacturing equipment and systems. Learn more at brerro.tech

Send us your equipment list today!

Still need help?

Email sales@alltest.net or call us at (732) 919-3339.